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What 2018 Holds for The BPO Industry

What 2018 Holds for The BPO Industry | Diversify OSS The Philippine BPO industry continues to be one of the best in the world. With its consistent production of quality work, lowered cost and deep talent pool, it is ready to face and adapt to new challenges as the industry undergoes a major transition into…
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Why Businesses Prefer Outsourcing to the Philippines

Why Businesses Prefer Outsourcing to the Philippines – FreeeUp.com The outsourcing industry is becoming the Philippines’ main source of revenue. What is your business outsourcing strategy for this year? Are you going to follow the BPO and KPO trends? Find out why time, money, and skills make businesses prefer outsourcing to the Philippines.

Rise of the machines: Philippine outsourcing industry braces for AI

Rise of the machines: Philippine outsourcing industry braces for AI (This version of the Nov 9 story corrects to clarify companies are not clients, but outsourcing service providers or have offshoring operations in paragraph 9) By Karen Lema MANILA (Reuters) – The outsourcing industry in the Philippines, which has dethroned India as the country with…
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Where is business process outsourcing headed?

The Rise of Philippine Outsourcing Businesses all over the world are facing unprecedented challenges, from constantly intensifying competition to economic uncertainty, changing consumer preferences, market complexity and, of course, regulatory pressures. If the business owner or leadership team is to focus on growth and success, given this backdrop, they might be left with just two…
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