PH: +63 917 576 5616
US: +1 954 903 0895

Why

Case Study

Our experienced Call Center Team at Nusku Inc. solved the issues ingeniously. We delivered a fully functional Client Center that handle all the calls for the corporation. We made a complete revamp of the business in order to make it more user friendly, attractive and powerful. Client also met his target by achieving more user engagement and conversions. It was a good experience for our team and we made a great relation with them and it felt good in getting good response from the client.

Our client is a renowned name in the apparel industry of USA. They offer a huge range of product in their niche. Their business was earlier made in with no client engagement department and it was not able to provide all the functionalities they required. Hence they planned to outsource with us. That’s why they hired Nusku Inc. at the first place. Moreover, they are impressed with the good English speaking telecom handlers who made the conversation loud and clear.”

Outsourcing for Call Center.

“For this situation we were managing KPI and client objectives. Nusku Inc. cunningly conquered the obstacles to make the framework productive. We conveyed a KPI management software with three layers of confirmation and three noteworthy access levels in particular User/Employee, Managers, Administrator. This safeguarded the protection, ease of use and security of the framework. Presently the customer can oversee worker KRAs and KPIs in a powerful way.

It was a learning experience for Nusku Inc. to work for Client who took our help in addressing new demand and exploring of business opportunity. We ensured that the client and the development team were on the same page by frequent collaboration and regularly making use of project reporting tools. Agile and integrated methodologies were used do discuss, improve and implement a solution for covering all the desired goals that client wanted to add in their work sheets.”

Outsourcing for KPI and Business

Articles

What 2018 Holds for The BPO Industry | Diversify OSSThe Philippine BPO industry continues to be one of the best in the world. With its consistent production of quality work,…
Why Businesses Prefer Outsourcing to the Philippines – FreeeUp.comThe outsourcing industry is becoming the Philippines’ main source of revenue. What is your business outsourcing strategy for this year? Are you…
Rise of the machines: Philippine outsourcing industry braces for AI(This version of the Nov 9 story corrects to clarify companies are not clients, but outsourcing service providers or have offshoring…

Testimonials

“I am looking forward to work with Nusku Inc. in the near future. They, through their exceptional service culture, have found a place in our provider list despite them being new to us. Nusku Inc. brought us talents that is brilliant with their skills and impressive with their work in both call and back office. They took the least time to impress. In their first impression, they gave us no choice to rethink about their work.”

Mao Ha

“In my opinion, Nusku Inc. is a stress buster. I have had the most peaceful time with them by my side taking care of all my outsourcing problems. All I did was to wait for their prompt email updates in my inbox. And every time they contacted me they impressed me with their punctuality and quality offshoring.”

Oren Shabat Laurent

“We found working with Nusku Inc. a comfortable and easy solution. They provided all we needed from A to Z and were there to provide us with advice when we needed. We needed experts in the Philippines market, and Nusku Inc. had those. Highly-recommended to use their services when entering the Philippines market.”

Jonathan Ramirez

“Their flexible and determined team always worked as our own part for our company. We never felt that these resources are provided by a third-party company. Their integration and understanding of handling the work pressure in incredibly amazing.”

Martha Cook